Shipping policy

Last updated: October 16, 2026

Where We Ship

We ship nationwide across the Philippines through J&T.

Order Processing and Dispatch

Orders placed before 5:00 PM (PHT) are dispatched the next day. Orders placed after 5:00 PM are counted as the next day's orders and dispatched the day after.

Delivery Time

Your order is dispatched the next day. How long it takes to arrive after that depends on J&T and your location. Delivery times are estimates, not guarantees, and may be delayed by the courier, weather, or events outside our control.

Same-Day Delivery

Need it today? Choose "SAME DAY DELIVERY - Shouldered by buyer" at checkout. Then book your own Lalamove or Grab rider to pick up your order from our location. Message us after you order and we'll share the pickup details and hand your parcel to your rider. The rider fee is paid by you.

Shipping Fees

Shipping fees are calculated at checkout based on your location.

Order Tracking

Once your order is dispatched, you will receive tracking information by email where available.

Incorrect Address and Failed Delivery

Please make sure your address and contact number are complete and correct. If a delivery fails because of an incorrect address, an unreachable recipient, or a refused parcel, the customer pays for any re-delivery or reshipping fees.